In-person IT Help is Back with Tech Bar

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person at a computer assisting another

Are you looking for easy, in-person support for common tech issues and specific IT needs? If so, we have good news for you: “Tech Bar” is back at the County Operations Center! After a successful pilot run last year, the service will return on Sept. 6.

You can:

  • Get help with issues like WiFi connections, mapping a drive or software installations.

  • Get help connecting to County network remotely with EAA and MFA.

  • Get computer accessories, like a mouse and keyboard, or other parts for a quick fix.

  • Arrange with Peraton to pick up items you ordered from the catalog. 

  • Ask general questions about using Outlook or your Employee Timecard (formerly Kronos).

  • Get a loaner laptop for an on-the-spot swap if your device needs more service.

  • Get a scheduled laptop refresh done.

And much more!

tech bar customer quote

Tech Bar doesn’t replace the Service Desk, but adds another option for routine technology issues. More complex problems may require something more, but the Tech Bar is a great place to start.

You can drop in or make an appointment. Those with appointments will be served first. Make an appointment online and then check in online (available starting Sept. 6) or at a kiosk at the Tech Bar. Appointments are 30 minutes and are generally limited to one session per person a day.

Tech Bar Location and Hours

County Operations Center (COC)
5520 Overland Avenue, COC Commons, in former cafeteria*
Monday through Thursday
8:00 a.m. – 4:00 p.m.

*For October, Tech Bar will move to 5560 Overland Ave., Room 172. Days and hours will stay the same. Tech Bar returns to the Commons Nov. 1.

The County Technology Office and County IT outsource partner Peraton are teaming up to provide the Tech Bar after hearing from you that the Tech Bar served your needs.

If you have any questions, please contact Joseph Schlientz at the Technology Office at joseph.schlientz@sdcounty.ca.gov or find him on Teams.