How Engaged Are You at Work? We Want to Know!

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how engaged are you at work?

The Employee Engagement Survey is coming to your inbox on Sept. 12. CPS HR, an independent public consulting agency, will administer the survey and provide overall results and analysis to the County. So, look for an email from CPS HR in a couple of weeks. Take this opportunity to shape the future of your workplace. It’s anonymous. It’s quick. It’s your voice. The survey will be open for three weeks, and it takes less than 10 minutes to complete.

Why are we conducting this survey?

We want to hear from you to make this an even better place to work! We recognize the time and energy you put into serving the public as part of the County team, and research in both the public and private sectors has clearly shown the value of higher levels of employee engagement. Improved engagement not only enhances the individual employee experience, but also leads to better decision-making and improved individual and organizational performance. Learning more about what keeps you engaged can lead to:

  • greater personal meaning in work

  • a heightened employee connection to work, co-workers, and our overall County vision

  • improved employee retention

  • improved individual performance

  • better organizational performance and outcomes

  • a higher level of customer satisfaction

  • increased involvement and collaboration in decision-making, resulting in better organizational performance and more effective use of resources

  • stronger partnerships across the organization

How was the survey developed?

The independent consulting agency CPS HR developed the survey, which is based on the best questions from other surveys specifically designed for the public sector.

How long will it take me to complete the survey?

It should take 5 to 10 minutes.

Will anyone be able to find out how I responded?

All survey responses will be confidential. No one in the County will review any individual employee’s survey responses. All results will be aggregated either organization-wide or by work units within the County. Candid participation in the survey will help assess strengths, identify areas for improvement and suggest action items.

When will the survey be administered?
CPS HR will launch the survey on Monday, Sept. 12, and it will remain open through Friday, Sept. 30. CPS HR will send each eligible employee an email invitation or provide a hard-copy invitation. CPS HR will also send three email reminders during the survey period.

How will the survey be administered?
CPS HR will administer the survey online. Eligible employees will receive an email invitation with a web link that will enable you to access the survey. Employees who do not have a computer will receive paper invitations with passwords.

Will I be allowed to complete the survey during work hours?

Yes, you may complete the survey during work hours.

What if I don’t want to take the survey?

Your participation is voluntary, yet highly encouraged.

What if a survey is started but not submitted?

Surveys not submitted will not be included in the final results.

Will I receive the results of the survey?
The County plans to distribute the results of the survey after receiving results and analysis from CPS HR in the weeks following the close of the survey.

How can the survey results be used?
The County of San Diego is committed to employee engagement, and the results will be used to assess the current level of engagement to enhance positive activities and make improvements where needed.

If I have technical problems completing the survey, who would I contact for help?
Contact CPS HR at surveyhelp@cpshr.us.

If I have other questions about the survey, who should I contact?
Please contact Dominic Fulgoni, HR Services Manager, at dominic.fulgoni@sdcounty.ca.gov.