We commit to a positive approach to provide our customers with a positive experience. We'll regularly highlight some of those positive experiences here.
Our positive approach is driven by serving with HEART. Learn more on the Customer Service website.
From a customer service survey regarding Yarely Penaloza:
“I did not have an appointment. I was seen within 5 minutes and the Case Manager answered my questions promptly. My visit exceeded my expectations. I am extremely pleased that child support arrears from over 45 years ago will be paid to me on a monthly basis. Thank you very much.”
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