We commit to a positive approach to provide our customers with a positive experience. We'll regularly highlight some of those positive experiences here.
Our positive approach is driven by serving with HEART. Learn more on the Customer Service website.
From a frequent visitor regarding Juana Chavez and Anthony Martinez, office assistants with the Department of Environmental Health:
"Juana and Anthony are the positive, smiling faces of the plan check department. No matter how busy it is when I go in, they are always happy to assist everyone. Good job to them! You need to hire more like them."
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