We commit to a positive approach to provide our customers with a positive experience. We'll regularly highlight some of those positive experiences here.
Our positive approach is driven by serving with HEART. Learn more on the Customer Service website.
From a customer survey to the central animal care facility:
"The day I came to adopt a pet you had a special $5 cat adoption. The place was crazy with people and kids. But all your staff was nice, patient and helpful."
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