Alexis Villanueva and Melinda Eichenberg (HHSA Child Welfare Services)

Alexis Villanueva and Melinda Eichenberg (HHSA Child Welfare Services) were thanked by a mother for making her feel non-threatened in dealing with Child Protective Services.

"I had never had an experience with CPS before, but had heard horror stories. Both my husband and I felt that Melinda and Alexis were honest with us, unbiased and set clear expectations. They both explained things in a way that was easy to understand and made our young son feel comfortable when they interviewed him. It was not a good experience to go through obviously, but they made it as comfortable as they could and I appreciated the way my family was treated."