We commit to a positive approach to provide our customers with a positive experience. We'll regularly highlight some of those positive experiences here.
Our positive approach is driven by serving with HEART. Learn more on the Customer Service website.
Thomas Lam (HHSA, Child Welfare Services) received praise from the grandfather of a family he worked with.
"Thomas was my first contact with Child Welfare Services. He is a fine gentleman. Sincere and caring. A good man. He listened to me and my concerns and then took care of making a report to the hotline."
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