Rufina Cruz, Northeast FRC/HHSA

Cruz “may have saved both mine and my children’s lives.”

“I would like to thank Ms. Rufina for her assistance in protecting my address and our ‘where-abouts’ from my children’s abusive father.  In moving to a new county it is extremely vital that my location information remain confidential to ensure the safety of both my children and myself.  Upon receiving the public assistance investigators report to verify my residence, Ms. Rufina noticed the notation for suppression of my address and called me immediately.  She was concerned that my physical address may have been compromised and requested that l provide proof of being ‘Safe at Home’.  She promptly removed the physical address that was mistakenly placed in the system and replaced it with my ‘Safe at Home’ address.”