Get to Know Your ACAO: Caroline Smith

Get to know the County’s new leadership team in a series of stories highlighting some professional and personal highlights. It started with Chief Administrative Officer Ebony Shelton.  

In the coming weeks, we’ll introduce you to the CAO’s leadership team – the Assistant Chief Administrative Officer, Deputy Chief Administrative Officers and Chief Financial Officer.  

Caroline Smith

Right now, it’s Caroline Smith’s turn. She’s the County’s new Assistant Chief Administrative Officer. Previously, she was the director for the Office of Economic Development and Government Affairs.  

What is your leadership style?

I live out loud and I lead out loud. I love leading teams where all voices are heard. I have learned so much from my team members over the years who provide a different perspective than I do.  

In the Clifton Strengths Assessment, what are your signature themes?

My strengths are Analytical, Activator, Discipline, Input, and Individualization. 

Advice to someone just starting out in their career?

Be open to multiple paths - success isn’t always linear. Even if a job doesn’t seem like a logical progression, if it seems interesting - apply! 

Do you have a particular philosophy? Motto? Saying that inspires you/that you live by?

There is a sign that hangs in my office that says, “Two things you are in total control of in life are your attitude and your effort.” That has always helped to recenter me when things out of my control are not going well. All I can do is the next right thing! 

Welcome to Ramona sign

Introvert or extrovert and describe why?

Introverted extrovert. I live out loud but do need downtime to decompress. 

Where did you grow up?

2 people dancing wearing bright colors

Ramona! I am the sixth generation on my Mom’s side born in San Diego County.  

Favorite activity or hobby?

Dancing. 

Do you have any pets and what do you like about them? 

Two crazy rescue dogs - a black lab and a chocolate lab. I love the joy and energy they bring to our home. 


tamales on a plate

Favorite food or cuisine?

Mexican food - specifically homemade tamales! 

Least favorite food?

ONIONS. 

Favorite way to spend the weekend?

Relaxing on the couch watching football. 

hat on a beach chair next to a palm tree

What do you like to do on vacations?

Sit on a beach! 

How do you stay organized?

I love lists. I love making them, and I love crossing things off. I am a very linear thinker, but also a multitasker (like all working moms!), so my lists keep me organized and on task.  

How do you juggle home and professional life?

I am very intentional about carving out time with my family. It requires some pre-planning in this new role, but it is important to me that I am there for every milestone for my son. 

 Also read:

Get to Know Your DCAO: Brian Albright, FG3

Get to Know Your DCAO: Kim Giardina, HHSA

Get to Know Your DCAO: Dahvia Lynch, LUEG

Get to Know Your DCAO: Andrew Strong, PSG

Get to Know Your CFO: Joan Bracci