Get Better at Managing Conflict
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Our Employee Wellness Program recently launched an employee wellness challenge called “Renew.” While the registration has closed, you can still benefit from these wellness micro-learnings and activities. Check back often for activities to help you create calm, boost happiness, sharpen focus and increase energy.
Today’s lesson is on managing conflict.
Learn to approach differences with compassion.
Disagreements are a normal, inevitable part of communication and need not derail a relationship. Instead, working through problems can be an opportunity to build stronger, more resilient bonds.
Think about how you’ll address differences ahead of time, before emotions run high. Having the tools to deal with conflict in a positive way can help keep a disagreement from escalating. Keep these attributes in mind to maintain your level head:
Respect — remember, during a heated discussion, that you value the other person; try these techniques for making yourself heard without hurting feelings
Attention — read the other person’s body language and tone of voice; some people tend to withdraw rather than express their feelings
Calm — work on keeping your emotions in check; if you need time to decompress before continuing the conversation, ask for a break to cool down, and learn ways to recalibrate
Compromise — focus on coming to an agreement and moving on; your goal isn’t to convince the other person or win the argument.
For more information on Employee Wellness offerings, visit this InSite page.
Read more lessons from Renew.