Get In-person IT Help at Tech Bar

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Are you looking for easy, in-person support for common tech issues and specific IT needs? If so, we have good news for you. The  “Tech Bar” will return to the County Operations Center on Jan. 9. Think of it like our very own “Genius Bar” where County technology experts can help! 

You can: 

  • Get help with issues like Wi-Fi connections, mapping a drive or installing software.

  • Get help connecting to the County network remotely with EAA and multi-factor authentication. 

  • Get computer accessories, like a mouse and keyboard, or other parts for a quick fix. 

  • Arrange with Peraton to pick up items you ordered from the catalog.  

  • Ask general questions about using Outlook or your Employee Timecard (formerly Kronos). 

  • Get a loaner laptop for an on-the-spot swap if your device needs more service. 

  • Get a scheduled laptop refresh done. 

  • And much more! 

Tech Bar doesn’t replace the Service Desk, but adds another option for routine technology issues. More complex problems may require something more, but the Tech Bar is a great place to start. 

You can drop in or make an appointment. Those with appointments will be served first. Make an appointment online and then check in online or at a kiosk at the Tech Bar. Appointments are 30 minutes and are generally limited to one session per person per day. 

Tech Bar Location and Hours 

County Operations Center (COC) 
5520 Overland Avenue, COC Commons 
Monday through Thursday 
8 a.m. – 4 p.m.