kNow Now with New Software Hub

Need help using OneDrive, Teams, Outlook, Excel, Adobe Acrobat and other applications? Want to learn some tips and tricks? Get in the “kNow” with the Help Me kNow Hub.

The hub, available to all County staff, is a place to learn about software like Microsoft applications and Adobe Acrobat. You can take short virtual classes, self-guided learning courses, or ask an on-demand advisor for help. Assistance is available by chat, email, or phone 24-7.

Take advantage of micro-trainings and special skill tracks for County users. You can visit the Help Me kNow Hub anytime. If prompted to sign in, use your County login username and password.

Bookmark the hub, find it on the InSite homepage in the Top Links (called Software Coaching) and County Technology Office’s InSite page, or enter helpmeknow.sandiegocounty.gov in your web browser.