New EAP Provider – Anthem Blue Cross!

Changes are coming to the Employee Assistance Program (EAP). (For Sheriff’s Department employees, your provider won’t change.)

They’re not big changes and you won’t be impacted at all.

Anthem is the new EAP provider so all you have to do is remember a new phone number and website. As of July 1, you should call (888) 777-6665 or visit www.anthemeap.com to get help. Login in the members's section and type "County of San Diego."

The services will remain the same and, yes, they are still FREE. You can still get up to eight counseling sessions per problem or situation, as well as access to legal and financial services and elder and childcare assistance, in addition to other online resources.

“The program is available to help employees deal with personal problems before they affect their health, relationships or job performance,” said Elaine Pitpit, HR benefits manager for the County’s Department of Human Resources. Anthem EAP can help employees address the following:

 • Emotional Distress

 • Marital, Family and Parenting Concerns

 • Divorce/Relationship Conflicts

 • Custody Issues

 • Grief and Loss

 • Life Transition

“If an employee or family member is having work/life balance struggles, marital or work related issues, EAP is there for them to seek assistance. The services provided are strictly confidential,” Pitpit concluded.