Kronos is Changing! 6 Things to Know

In ancient Greece, Chronos was the unchanging master of time.

To us? Kronos is the master of time — cards! But unlike the Greek version, our Kronos is getting some changes.

They’ll be here July 2. You may have already noticed hints of the upcoming changes. For example, if you’ve tried to access Kronos this week, you’ve seen a big “Stop” sign on the website. And your computers may have interrupted your work to let you know they were installing a new version of Java, which the Kronos upgrade needs to operate.

In any case, here are six tips to help you handle the Kronos rollout.

1. Wait for It …. No one can access the new Kronos site until 6 a.m. Thursday, so be patient; it’s on its way!


2. New URL; Old Bookmarks, Favorites Won’t Work: Kronos will have a new internet address, or URL. If you bookmarked Kronos’ old address or made it a “favorite” on your browser, it will no longer work. The “Kronos” link in the “Top Links” box of the InSite home page will have the new link. You can save the address after visiting.


3. Same Password: Your current password will work on the new Kronos site. If you can’t remember your password, call the County Help Desk at 888-298-1222 or 858-573-3938. (Employees at the District Attorney’s offices, call 619-515-5012; at the Sheriff’s Department, call 858-571-4211; and SDCERA employees call 619-515-5012.)


4. Security Questions: When you first access the new Kronos system, you will be asked to create/answer a number of security questions — similar to those used on a lot of other websites. (Mother’s maiden name; high school mascot; first car …)


5. New Look: Once you’re in, Kronos will look a little different. The main screen that you’re used to seeing is still there, but there will be an added menu tab located to the right with links to time off requests (an optional use depending upon your department), reports, links and a feature that will let you change your password.


6. There’s Help Out There: There are trainings for the new system available on our Learning Management System. Just log into the LMS and search for Kronos. Look for courses on version 7. You can also take refresher courses if you want.

And of course, there’s always the Help Desk (if you have general password/ Java /accessibility problems, call your respective Help Desk numbers) and your departmental Human Resources/ Payroll office for Kronos-specific questions like timecard entries, accruals, etc. 

MORE: Frequently Asked Questions