CAO Message: Join Me in Celebrating Hispanic Heritage Month

A message from Chief Administrative Officer Ebony Shelton.

We are in the midst of Hispanic Heritage Month, celebrated from Sept. 15 to Oct. 15, and this year’s theme is especially meaningful to me and to our organization.

The theme is Pioneers of Change: Shaping the Future Together.

My father was a pioneer and paved the way for me to follow his path.

He came to the U.S. from El Salvador, leaving behind a devastating civil war. I grew up here in San Diego, a binational region rich with Hispanic traditions, culture and heritage.

It led me to where I am today, with you, as the first Afro-Latina to serve as the County’s Chief Administrative Officer. I am proud to represent a part of the meaningful and exciting changes taking place in our organization to ensure we reflect the communities we serve.

Additionally, this year’s theme could apply to all of us at the County as we manage changes in the workplace, community and the world.

Thirty-five percent of County employees identify as Hispanic or Latino. Our San Diego County Latino Association was the first Employee Resource Group to form, and it recently celebrated its 41st anniversary. The group is truly a pioneer in our organization, and we now have 11 Employee Resource Groups to extend this sense of belonging.

Our County organization and the entire region is incredibly diverse with many different ethnicities, cultural roots and social foundations. It is this diversity that makes the County stronger and helps us understand the neighbors and communities we serve.

By valuing and prioritizing belonging, we broaden our horizons helping us come together with the community to take out challenges large and small.

Please join me in celebrating National Hispanic Heritage Month to honor the contributions of Hispanic and Latino Americans. Learn more about the month’s history and ideas to commemorate this important occasion. And consider joining the San Diego County Association or another Employee Resource Group. They offer resources and events – it’s a great way to learn, meet other team members and have an even greater appreciation for the diversity of our county.

Let’s take our lead from this year’s theme. I look forward to working alongside you as, together, we shape a bright future for the County and the region.

Open Enrollment Starts Oct. 1

Heart icon with cross in the middle

Enroll now! Login to PeopleSoft Employee Self Service today and make your benefits elections for 2025. Once you have completed Open Enrollment, be sure to review, print and save your Enrollment Summary. 

Open Enrollment closes at 5 p.m., Oct. 24.  

Find resources here: 

Get Inspired at Innovation Day 2024

"Innovation" with five lightbulbs drawn on chalkboard

Get a firsthand look at creative solutions vendors are developing to improve workplace productivity and customer service. Innovation Day 2024 will take place Oct. 30 at the County Operations Center.

The theme this year is Harvesting Ideas. The event builds on the recent County Idea-thon, where multiple ideas were submitted across all County groups. Innovation Day 2024 will highlight several of those ideas and the cutting-edge tools being designed to meet business challenges.

Amazon, Esri, Google, Microsoft, Salesforce and ServiceNow are just some of the vendors that will share solutions to boost operational efficiency and the customer experience.

  • Date: Oct. 30

  • Time: 9 a.m. - 4 p.m.

  • Location: County Operations Center, 5520 Overland Ave., San Diego, CA 92123

  • Register Now

For additional details, visit the event webpage.

It's an Election Year for the LGBTQ&A ERG!

Nominations are being accepted for the LGBTQ&A Employee Resource Group Board 2025 -2027. Nominate yourself!

Serving on an ERG Board is rewarding both personally and professionally. By serving on as a Board Director, you can enhance your leadership skills, make valuable connections and friendships, and most importantly, make a difference for LGBTQIA colleagues.  

Board Positions:

  • Chair

  • Vice Chair

  • Treasurer

  • Secretary

  • Board Director, Networking

  • Board Director, Professional Development

  • Board Director, Live Well

  • Board Director, Advocacy

Elections will be held early November. And the new terms begin in January.

Submit your nominations no later than Oct. 26. Email angela.jackson-llamas@sdcounty.ca.gov for more details and information.  

AAACE Accepting Nominations for Board Positions

The African American Association of County Employees (AAACE) is accepting nominations for the following Board Positions: secretary, social media manager, student outreach and treasurer. Apply now.

The mission of AAACE is to recruit, promote and inspire County employees to connect and succeed through education and charitable causes and to accomplish County initiatives and unifying goals that result in improved career opportunities.

Interested? See the position descriptions and submit a nomination to aaace@sdcounty.ca.gov by Oct. 31.

Qualifications to serve as a Board of Director:

  • You must be a County of San Diego employee

  • You must have some experience in the area of choice

If you have questions, email aaace@sdcounty.ca.gov.

County Launches New Program – Conflict Resolution Services

"conflict resolution" written on spiral notepad with 3 pens

Conflict is a part of life. The secret is how you deal with it. And maybe you’ve figured out how to easily settle family squabbles and disagreements.

But at work, it gets trickier. Perhaps you’re having a hard time dealing with a coworker. It can be hard to complain. You don’t want to make waves.   

And that’s why the Office of Ethics, Compliance, and Labor Standards (OECLS) started its new Conflict Resolution Services program.

“This program is designed to handle issues before they escalate,” said OECLS Director Branden Butler. “We want to resolve matters quickly and now we have the means to do it.”  

The program is based on one in central California. Butler saw a need for something similar here at the County and worked within the organization to develop it.  

“Conflicts can create a ripple effect. They may affect you, your fellow employees, your department and ultimately, how we serve the public,” said OECLS Conflict Resolution Specialist Ingrid Lenz. “This voluntary program is designed to guide you through the conflict resolution process, to the other side and beyond it.”

Lenz affirms that requesting this level of assistance is a very positive step in addressing conflict.

The program can help individual employees and small teams. Lenz will listen to what’s happening, exploring the length, depth and breadth of the issue and help craft viable resolutions. She may also recommend coaching or training.

The program is voluntary, and employees can use work time.

“We want every employee to know they don’t have to live with workplace conflict,” said Lenz. “The tendency for most people is to step away rather than constructively engage with conflict and work through the issues. Since conflicts generally do not resolve on their own, it’s better for you as a person, an employee and the overall workplace for us to choose to work together and resolve conflicts on our timetable, rather than waiting for conflicts to potentially escalate.”

If you’re interested in Conflict Resolution Services, or to find out more, contact your departmental HR representative who can coordinate with their Group Human Resources Director to initiate the process.